Support when the night feels too heavy

Sometimes a night gets very heavy. If you need support right now, these steps can help, and you do not have to be in crisis to take them.

If you are in danger right now

If you or someone else is in immediate danger, call your local emergency number straight away. Do not wait for a reply from us.

Send us a support request

Tell us what happened. We read every request. Please do not include contact details. You can send one request every 30 seconds.

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Reach a person you trust

Call or message someone you trust, even just to say you are having a hard night. You do not need to explain everything.

While you wait for help

  • Move to a room where you feel safer, and be near other people if you can.
  • Put distance between yourself and anything you could use to hurt yourself.
  • Drink some water, and try slow breathing: in for four, out for six.
  • Stay with the feeling for a few minutes. It often shifts.

About chatting on youstillawake

Anonymous chat can help you feel less alone for a while, but it is not a counselling service, and the people you meet are strangers. Our safety tips explain how to look after yourself, and how to report anything that worries you.

Read the safety tips